We're Here to Help
At kupiully.com, operated by US Sculpture LLC, your satisfaction is our priority. Whether you have questions about our pet products collections, need assistance with sizing or an order, or require support with shipping, returns, refunds, or cancellations, our customer service team is here to assist you.
We are committed to providing clear communication, helpful guidance, and reliable customer support to ensure a smooth and convenient shopping experience.
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday – Sunday: Closed
Our customer support team is available during regular business hours. Inquiries received outside these hours, such as weekends and public holidays, will be reviewed and answered without undue delay during the next business day.
How Can We Help?
Our customer service team can assist you with:
Product Information: Questions about pet products styles, such as pet toys, grooming tools, walking accessories, and pet beds, as well as sizes, fabrics, colors, product care instructions, and product availability.
Order Assistance: Help with order details, confirmation, and order status.
Shipping & Delivery: Information about shipping arrangements, tracking, and delivery updates for orders shipped to the United States, Canada, Australia, and the United Kingdom.
Returns & Refunds: Guidance on return requests, exchanges, refund procedures, and applicable policies.
Order Cancellations: Assistance with cancellation requests, subject to order processing status.
General Inquiries: Feedback, suggestions, or any other questions about our products and services.
Your Satisfaction Matters
We appreciate every customer and strive to make your shopping experience as straightforward and enjoyable as possible.
Your feedback helps us continuously improve our pet products selection and customer service. Should you have questions or concerns, please don't hesitate to contact us at support@kupiully.com.
Thank you for choosing kupiully.com. We appreciate your trust and look forward to assisting you!
Company Name: US Sculpture LLC
Company Address: 1500 N Grant St Ste N, Denver, CO 80203, USA
Entity ID: 20261721763
EIN: 42-3275680
Email: support@kupiully.com